Service Team Leader at Njayo Cafe - Hospitality Leadership Role

Njayo Cafe · 📍 Kabupaten Bogor, Jawa Barat · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 3000000 - 4000000
Njayo Cafe is seeking a dynamic and experienced Service Team Leader to join our team. As a Service Team Leader, you will be responsible for managing and leading our service team to ensure exceptional customer service and a positive dining experience. This is a great opportunity for a passionate leader to make a difference in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

Manage and lead a team of service staff to ensure high standards of customer service.,Ensure the smooth operation of the service department, including ordering, delivery, and presentation of food and beverages.,Train and develop team members to enhance their skills and performance.,Maintain a clean and organized dining area, ensuring compliance with health and safety regulations.,Handle customer complaints and resolve issues professionally and efficiently.,Monitor and report on team performance, ensuring targets are met.,Ensure that all service staff are aware of and adhere to company policies and procedures.,Participate in inventory management and cost control activities.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in a leadership role within the hospitality industry.,Proven track record of managing and developing service teams.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with food and beverage service standards and practices.,Knowledge of health and safety regulations in the food service industry.,Ability to use POS systems and other relevant software.,Strong leadership and teamwork skills.

🛠️ Keahlian

Team leadershipCustomer serviceTraining and developmentInventory managementPOS systemsHealth and safety regulations
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